Platform Guidelines

Platform Purpose

Groundnova Group exists to connect serious property investors with verified, intelligence-backed opportunities across Portugal, the United Kingdom, and the United States. Our platform provides a trusted environment where every opportunity has been through rigorous verification before being presented.

User Conduct

We expect all platform users to:

• Act in good faith and with professional integrity in all interactions.
• Provide truthful and accurate information about their identity, investment capacity, and intentions.
• Respect the confidentiality of information shared through the platform.
• Not use the platform for any unlawful, fraudulent, or misleading purposes.
• Communicate respectfully with our team and other platform participants.

Content Accuracy Standards

All property data, market analysis, and intelligence reports published on our platform are sourced from verified channels and undergo quality control before publication. We use a combination of local on-ground research, official registry data, and proprietary analytical models. However, users should understand that property markets are dynamic and data may not reflect real-time conditions.

Communication Guidelines

• All communications through the platform should be professional and relevant to property investment.
• We respond to enquiries within 24 hours during business days.
• Sensitive information should only be shared through our secure channels.
• We will never ask for your passwords or sensitive financial details via email or phone.

How We Verify Opportunities

Every opportunity on our platform goes through a multi-step verification process:

• Legal and title verification through local legal counsel.
• On-ground inspection and condition assessment.
• Market valuation using comparable sales and rental data.
• Risk assessment across location, regulatory, and financial dimensions.
• Proprietary opportunity scoring (1–100 scale).

Reporting Issues

If you encounter any inaccurate information, suspicious activity, or have concerns about any listing or user on our platform, please report it immediately to support@groundnovagroup.com. We investigate all reports promptly and take appropriate action to maintain platform integrity.

Updates to Guidelines

We may update these guidelines from time to time to reflect changes in our services, legal requirements, or best practices. Material changes will be communicated through our platform and via email to registered users. Continued use of the platform after changes constitutes acceptance of the updated guidelines.